June 8, 2010
I met this very nice lady several months ago while I was working on the show floor one Saturday afternoon. She had a lot of questions about leasing a C class, the pros and cons, if it was right for her or not. She had never leased before. We had a very good conversation and ...
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April 27, 2010
One of our Feldmann Imports new Nissan managers received this lengthy email from a very happy customer outlining her experience purchasing a new Nissan Maxima with the help of veteran Nissan sales associate, Paul Kunz.
Paul Kunz, behind the wheel.I write a lot about Merced...
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April 2, 2010
One of our fairly new hires in the Mercedes-Benz sales department, Adam Predovich, received this glowing testimonial after a Farmington couple purchased a Certified Pre Owned Mercedes-Benz C class sedan.
While new to the car business, Adam is no stranger to good commun...
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February 5, 2010
Late last month a couple came into the dealership on Tuesday evening interested in a new C300 4matic sedan. The woman had just been in an accident in her mini van and decided she wanted a safe sedan as a replacement.
She came to the right place. She was also considering...
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January 27, 2010
I got the following email from a customer who bought a 2006 Certified Pre Owned Mercedes-Benz ML350 several weeks ago. His wife already drives an ML SUV, this is their second ML. He came back for a couple of things and the service department at Feldmann Imports took good car...
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January 21, 2010
These comments were added to the customer satisfaction survey I received from a customer who bought a car last Saturday. He was a great customer to work with, we were both, truly, working towards the same goal… getting him a great deal on a Certified Pre Owned Mercedes-Ben...
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January 16, 2010
I had the pleasure of working with a gentleman in Georgia on this Certified Pre Owned Mercedes-Benz SL550 transaction in December. Buying a $60,000 + vehicle sight unseen takes a particular amount of faith. I was flattered to read his thoughts regarding the transacti...
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January 15, 2010
One of our Mercedes-Benz service writers here at Feldmann Imports received these kind words in the "Comments" area of an online survey sent to this customer after he had been in for service.
This gentleman bought a 2007 Certified Pre Owned E350 4matic from me several mont...
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January 8, 2010
This was a card I received from a recent pre owned S class customer. He's a great guy, and quite a character. He references the gift certificate I sent him to a local salon / spa in this note. Apparently his brother-in-law is looking for a new vehicle too. Referrals are ...
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January 7, 2010
This note was sent directly to the General Manager of Feldmann Imports by a customer I worked with on a new Mercedes-Benz C300 4matic sedan. It's always nice to know your efforts are appreciated. As cliché as it sounds, all I do is treat customers as I would like to be ...
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