I had the pleasure of working with a gentleman in Georgia on this Certified Pre Owned Mercedes-Benz SL550 transaction in December. Buying a $60,000 + vehicle sight unseen takes a particular amount of faith. I was flattered to read his thoughts regarding the transaction once he received the car via enclosed transport.
He wrote this in these kind words in the ‘comments’ area of the Mercedes-Benz customer satisfaction survey he received via email after the transaction had been completed.
“It must be noted that David Tobin was OUTSTANDING. I come from the Auto Industry with 45 years of not only dealership background but that of OEM Corp. When we put together the Saturn project and described what an outstanding sales person would be like, David fits the bill to a tee. If he lived closer I would most likely offer him a job within one of our companies. The car was just like David described it, the good and the bad points.
You run a very impressive dealership and you should be proud.”
I have actually spoken with this customer several times since his car was delivered to his home, about the car business, cars in general, even this blog. A nice guy I hope to work with again.